Terms & Conditions

General

  • Our stock is used, sometimes NOS (New Old Stock) and can be many years old. Due to age some electronics components do fail, as such it is offered for sale as either refurbished or as is.
  • We will make our best efforts to describe the items correctly, with a full report of any repairs, updates or state of goods.
  • Our stock has been serviced where required, cleaned and tested.
  • Customers are welcome to audition items that are listed via prior appointment (Northern Melbourne Suburbs). Please contact us to make an appointment.

Shipping

  • We will go out of our way to make sure that the goods are packaged properly, after all we are audio enthusiasts and we are passionate in what we do,  however we are not responsible for items damaged in-transit.

Warranty

  • Most of our products carry a warranty as stated in the product description (only if the item has been serviced, repaired and resorted.)
  • This warranty does not cover any other 3rd party service departments repairing of goods, miss-use of goods or consumable products.

Returns/exchanges/refunds

  • No refunds are available on goods if you change your mind on the product, we will exchange or offer you credit for the item, credit given will be given only on the value of the item, shipping costs do not apply.
  • If the product is faulty after purchase (within the warranty period) we will repair the unit, if the unit is beyond repair we will either exchange or offer you credit for the item, credit given will be given only on the value of the item, shipping costs do not apply.